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MGT 331 |
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Program Council
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Copyright
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Table of Contents
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- Overview *
- Workshop One *
- Learning Team Meeting One *
- Workshop Two *
- Learning Team Meeting Two *
- Workshop Three *
- Learning Team Meeting Three *
- Workshop Four *
- Learning Team Meeting Four *
- Workshop Five *
Overview
COURSE DESCRIPTION
This course in organizational behavior encompasses the study of individual and group behavior in organizational settings. Managing organizational behavior challenges individuals to understand and embrace workforce diversity, elements of change, effective communication, and performance systems. A comprehensive review of these processes, as well as others, will allow students to examine their role in organizations in the new millennium.
TOPICS AND OBJECTIVES
Organizational Behavior and Environment
Discern the types of diversity in a team.
Describe observable aspects of organizational culture.
Analyze internal and external forces impacting organizational change.
Group Behavior and Processes
Explain how a group can become a high-performance team.
Analyze conflict management approaches.
Determine a personal style for dealing with conflict.
Assess individual time management skills.
Individual Behavior and Processes
Compare and contrast motivation theories.
Apply motivation theory to an organizational scenario.
Analyze the impact of technology on stress in the workplace.
Organizational Communication
Determine personal communication style strengths and weaknesses.
Compare and contrast the four dimensions of behavior as outlined in the DiSC® profile.
Describe the communication process.
Explain the difference between effective and efficient communication.
Organizational Trends
Assess personal readiness to participate in the global work environment.
Differentiate between virtual organizations and organizations engaged in e-business.
DELIVERY METHODS
This module contains assignments and information for multiple course delivery methods.
ALL DELIVERY METHODS
These assignments are applicable for all delivery methods.
CLASSROOM
Students meet face to face with the instructor and their classmates.
ONLINE
Students meet via computer with the instructor and their classmates.
FlexNet®
Classroom and Online delivery methods are combined.
DIRECTED STUDY
Student works one-to-one with the instructor.
In all cases, refer to the syllabus distributed by your instructor for a comprehensive listing of the assignment descriptions and due dates.
ASSIGNMENTS DUE
All assignments are to be completed prior to the workshop in which they appear.
All assignments are to be completed during the workshop in which they appear.
Workshop One
Organizational Behavior and Environment
Discern the types of diversity in a team.
Describe observable aspects of organizational culture.
Analyze internal and external forces impacting organizational change.
ASSIGNMENTS
1. Read Section One of the following e-text:
University of Phoenix (Ed.). (2002). Organizational behavior [University of Phoenix Custom Edition e-text]. New York: Wiley.
2. Workplace Observation Paper
Prepare a 700-1050-word paper detailing observations you have made in your workplace. Describe your perception of the current organizational climate of your company. Address your perceptions of the following topics in your paper:
- Communication
- Culture
- Conflict
- Technology
These assignments are due in Workshop One.
3. Recommended Readings and Activities
- Complete the Self-Assessment Questions found on the
page to reinforce and support this workshop’s topics and objectives.
- Read the Selected Readings Page articles and visit the Web Links found on the
1. Read the following items, available at http://ecampus.phoenix.edu:
a. "Learning Team Charter"
b. "Directions for Completing Learning Team Log"
c. "Learning Team Log"
d. "Directions for Completing the Learning Summary"
e. "Learning Summary"
2. Select Learning Team members who will work together throughout the course.
3. Suggest an appropriate Learning Team Meeting location.
These assignments are due in Workshop One.
Online students are not required to submit a Learning Team Charter, a Learning Team Log, or a Learning Summary.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Select Learning Team members who will work together throughout the course.
These assignments are due in Workshop One.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Submit a response to the Discussion Questions posed by your instructor.
These assignments are due in Workshop One.
Learning Team Meeting One
Time: 5 hours
ASSIGNMENTS
1. Review the objectives from Workshop One and discuss additional insights and questions that may have arisen.
2. Team Diversity Paper
Prepare a 1050-1750-word paper identifying the types of diversity in your Learning Team. Analyze how your Learning Team’s diversity can have a positive and/or negative impact on group effectiveness. In your paper, identify four types of diversity from the list below that will have the greatest impact on the effectiveness of your Learning Team:
a. Ethnicity
b. Gender
c. Age
d. Socioeconomic status
e. Sexual orientation (affinity)
f. Religion
g. Geographical differences (rural versus urban; inner city versus suburban)
h. Occupation
i. Differences in skills and abilities
j. Personality traits
k. Value and attitude differences
These assignments are due in Workshop Two.
1. Create the Learning Team Charter.
2. Prepare the Learning Team Log.
3. Identify your next Learning Team Meeting location.
These assignments are due in Workshop Two.
Workshop Two
Group Behavior and Processes
Explain how a group can become a high-performance team.
Analyze conflict management approaches.
Determine a personal style for dealing with conflict.
Assess individual time management skills.
ASSIGNMENTS
1. Read Section Two in the e-text.
2. Internet Article Summary
a. Locate two-three Internet articles on one of the following topics:
1) Individual perceptions and bias
2) Organizational culture
3) Planned or unplanned organizational change
b. Prepare a 700-1050-word analysis on the focus of the articles. Be prepared to discuss your Internet Article Summary in class.
These assignments are due in Workshop Two.
3. Recommended Readings and Activities
a. Complete Xtreme Learning course 41012 and the Self-Assessment Questions found on the
b. Read the Selected Readings Page articles and visit the Web Links found on the
1. Submit the appropriate completed sections of the Learning Team Logs and the Learning Team Charter.
2. Suggest an appropriate Learning Team Meeting location.
These assignments are due in Workshop Two.
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
This assignment is due in Workshop Two.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Submit a response to the Discussion Questions posed by your instructor.
3. Workplace Diversity Paper
Prepare a 1050-1750-word paper identifying the types of diversity in your workplace. Analyze how the diversity of your co-workers can have a positive and/or negative impact on group effectiveness. In you paper, identify four types of diversity from the list below that will have the greatest impact on the effectiveness of your workplace:
a. Ethnicity
b. Gender
c. Age
d. Socioeconomic status
e. Sexual orientation (affinity)
f. Religion
g. Geographical differences (rural versus urban; inner city versus suburban)
h. Occupation
i. Differences in skills and abilities
j. Personality traits
k. Value and attitude differences
These assignments are due in Workshop Two.
Learning Team Meeting Two
Time: 5 hours
ASSIGNMENTS
1. Review the objectives from Workshop Two and discuss additional insights and questions that may have arisen.
2. Learning Team Behavior and Processes Paper
Prepare a 1050-1450-word paper that addresses your Learning Team’s behavior and processes when completing Learning Team meeting assignments. Include a description of the roles and responsibilities, time management skills, decision-making strategies, conflict resolution plans, and a schedule for the final Learning Team assignment based on your Learning Team Charter. Also, include an assessment of the individual time management skills of your Learning Team members. Compare and contrast your Learning Team members’ different time management attributes. Explain how the perception of these individual attributes will benefit or challenge your Learning Team. Describe how your Learning Team can become a high-performance team. In your paper, discuss the following aspects of time management:
a. Peak and valley performance and times
b. Assertiveness
c. Setting realistic time limits
d. Prioritizing responsibilities and tasks
These assignments are due in Workshop Three.
1. Prepare the Learning Team Log.
2. Identify your next Learning Team Meeting location.
These assignments are due in Workshop Three.
Workshop Three
Individual Behavior and Processes
Compare and contrast motivation theories.
Apply motivation theory to an organizational scenario.
Analyze the impact of technology on stress in the workplace.
ASSIGNMENTS
1. Read Section Three in the e-text.
2. Conflict Management Styles Paper
Complete Assessment 20 "Conflict Management Styles" in The OB Skills Workbook. Prepare a 700-1050-word paper identifying the conflict management approaches used in your organization. Analyze how this matches or contradicts with your personal conflict management preference or style. Include the results from Assessment 20 in your paper.
These assignments are due in Workshop Three.
3. Recommended Readings and Activities
a. Complete the Self-Assessment Questions found on the
b. Read the Selected Readings Page articles and visit the Web Links found on the
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Suggest an appropriate Learning Team Meeting location.
These assignments are due in Workshop Three.
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
This assignment is due in Workshop Three.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Submit a response to the Discussion Questions posed by your instructor.
3. Time Management Skills Paper
Prepare a 750-1050-word plan that describes your time management schedule for the DiSC® Platinum Rule assignment due in Workshop Five. Include an assessment of your individual time management skills. Explain how you perceive that these individual attributes will benefit or challenge you. In your paper, discuss the following aspects of time management:
a. Peak and valley performance and times
b. Assertiveness
c. Setting realistic time limits
d. Prioritizing responsibilities and tasks
These assignments are due in Workshop Three.
Learning Team Meeting Three
Time: 5 hours
ASSIGNMENTS
1. Review the objectives from Workshop Three and discuss additional insights and questions that may have arisen.
2. Motivation Paper
Prepare a 1750-2450-word paper analyzing the motivation processes in place at one of your Learning Team member’s organization. Analyze whether or not the organization is achieving the desired results. Show how your selected organization applies one of the following theories of motivation to workplace productivity:
a. Maslow
b. Aldefer
c. Herzberg
d. Acquired Needs
These assignments are due in Workshop Four.
1. Prepare the Learning Team Log.
2. Identify your next Learning Team Meeting location.
These assignments are due in Workshop Four.
Workshop Four
Organizational Communication
Determine personal communication style strengths and weaknesses.
Compare and contrast the four dimensions of behavior as outlined in the DiSC® profile.
Describe the communication process.
Explain the difference between effective and efficient communication.
ASSIGNMENTS
1. Read Section Four in the e-text.
2. DiSC® Platinum Rule Assessment
Complete the DiSC® Platinum Rule Assessment located in the Multimedia section of the MGT 331
3. Workplace Stress Internet Article
Prepare a 750-1050-word paper analyzing an Internet article that addresses how the increased use of technology has impacted workplace stress. Include an examination of the ethical issues inherent with workplace stress.
These assignments are due in Workshop Four.
4. Recommended Readings and Activities
a. Complete Xtreme Learning course 42213 and the Self-Assessment Questions found on the
b. Read the Selected Readings Page articles and visit the Web Links found on the
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Suggest an appropriate Learning Team Meeting location.
These assignments are due in Workshop Four.
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
This assignment is due in Workshop Four.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Submit a response to the Discussion Questions posed by your instructor.
3. Motivation Paper
Prepare a 1750-2450-word paper analyzing the motivation processes in place at you’re your organization. Analyze whether or not the organization achieving the desired results. Show how your organization applies one of the following theories of motivation to workplace productivity:
a. Maslow
b. Aldefer
c. Herzberg
d. Acquired Needs
These assignments are due in Workshop Four.
Learning Team Meeting Four
Time: 5 hours
ASSIGNMENTS
Review the objectives from Workshop Four and discuss additional insights and questions that may have arisen.
These assignments are due in Workshop Five.
1. Prepare the Learning Team Log.
2. Learning Summary
a. As a team, review the "Directions for Completing the Learning Summary" and "Learning Summary." These materials can be downloaded from http://ecampus.phoenix.edu.
b. As a team, complete the Learning Team Table section of the Learning Summary. Be sure to discuss the learning team charter goals and results, then provide reflective commentary.
c. Individually, complete the Individual Questions for Reflection.
d. Be prepared to submit and discuss the Learning Summary in Workshop Five.
e. Each team member should submit one copy to the faculty member and retain one copy to help write his/her Learning Team Charter in the next course.
3. DiSC® Platinum Rule Assessment Oral Presentation
Using the DiSC® Platinum Rule Assessment completed in Workshop Four, analyze the effectiveness of the communication process utilized by your Learning Team members. Compare and contrast each team member’s predominant behavioral style and evaluate the strengths and weaknesses of your Learning Team as a whole. Relate the DiSC® Platinum Rule Assessment results to the reading assignments and class lectures. Provide recommendations for the improvement of your Learning Team’s behavioral styles. Prepare a 15-20-minute oral presentation accompanied 10-12 Microsoft® PowerPoint® slides illustrating your DiSC® Platinum Rule Assessment analysis.
These assignments are due in Workshop Five.
DiSC® Platinum Rule Assessment Presentation
Using the DiSC® Platinum Rule Assessment completed in Workshop Four, analyze the effectiveness of the communication process utilized by your Learning Team members. Compare and contrast each team member’s predominant behavioral style and evaluate the strengths and weaknesses of your Learning Team as a whole. Relate the DiSC® Platinum Rule Assessment results to the reading assignments and class lectures. Provide recommendations for the improvement of your Learning Team’s behavioral styles. Prepare a 10-12 Microsoft® PowerPoint® slide presentation illustrating your DiSC® Platinum Rule Assessment analysis.
This assignment is due in Workshop Five.
Workshop Five
Organizational Trends
Assess personal readiness to participate in the global work environment.
Differentiate between virtual organizations and organizations engaged in e-business.
ASSIGNMENTS
1. Read Section Five in the e-text.
2. Global Readiness Assessment
Complete Assessment 4 "Global Readiness Index" in The OB Skills Workbook. Be prepared to discuss your results in class.
3. Communication Process Paper
Prepare a 700-1050-word paper on the communication process using Figure 4.4 in Section Four of the e-text as your model. Include the following information in your paper:
a. Describe two communication examples taken from your work environment, including one that was successful and one that was unsuccessful.
b. Relate the key elements of the communication process to each of your examples.
c. Discuss the effectiveness and efficiency of each communication example.
These assignments are due in Workshop Five.
4. Recommended Readings and Activities
a. Complete Xtreme Learning course 45016 and the Self-Assessment Questions found on the
b. Read the Selected Readings Page articles and visit the Web Links found on the
1. Submit the appropriate completed sections of the Learning Team Logs.
2. Submit the Learning Summary. Each team member should submit one copy to the instructor and retain one copy to help write his/her Learning Team Charter in the next course.
These assignments are due in Workshop Five.
Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
This assignment is due in Workshop Five.
1. Submit your Weekly Summary for this workshop as instructed in the course syllabus provided by your instructor.
2. Submit a response to the Discussion Questions posed by your instructor.
3. DiSC® Platinum Rule Assessment Presentation
Through the use of the DiSC® Platinum Rule Assessment, analyze your effectiveness in working in teams. Evaluate the strengths and weaknesses of your predominant behavioral style in working in teams. Relate the DiSC® Platinum Rule Assessment results to the reading assignments and class lectures. Provide recommendations for improvement. Prepare a 10-12 Microsoft® PowerPoint® slide presentation illustrating your DiSC® Platinum Rule Assessment analysis.
These assignments are due in Workshop Five.